Delivery Information

The moment you complete your purchase, your delivery will be processed. We will you send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options:

Due to the current curfew regulations, we are unable to process orders within our usual delivery time. We are working hard to get your order delivered to you as quickly as possible within 2 to 6 Days.

To process your order as fast as possible, we can only accept card payments on our website and no longer accept cash on delivery. We are also taking strict hygiene measures to make our deliveries arrive safely to you.

  • Home Delivery – Delivery cost is SAR 30 on orders upto SAR 150, or SAR 10 on orders above SAR 150. 

Safety Measures 

Considering current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first. The precautionary measures include:

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Please note that due to current government regulations, our Click & Collect service is unavailable. We offer home delivery and extended returns policies for your convenience, for more information, visit our returns & refunds page.

Home Delivery (Apparel & Accessories)

Accessories include: Bedding, Bath, Cushions, Health & Beauty, Stationery and other small items)

  • Jeddah
  • Riyadh
  • Dammam
  • Makkah
  • Madinah (We are temporarily unable to deliver to the following districts due to government regulations: Shrabyat, Bani Zafer, Aljomaa, Bani Khadrah).
  • Dere'iyeh
  • Kharj
  • Dahran
  • Jubail
  • Khobar

Home Delivery of Large Items

Large items include: All Furniture, Storage Items, select luggages)

For outer areas

Remote Area

Delivery Schedule

Province

Huraymila

Once a week

Central

Hautat Sudair

Once a week

Al Majma'ah

Once a week

Al Ghat

Once a week

Zulfi

Once a week

Qassim

Once a week

Hail

Once every two weeks

Al Jawf- Sakaka

Once every two weeks

Arar

Once every two weeks

Turaif

Once every two weeks

Sharurah

Once every two weeks

Rafha

Once every two weeks

Wadi Al Dawasir

Once every two weeks

Al Kharj

Once a week

Dawadmi

Once a week

Al Muzahimiyah

Once a week

Al Quwaiiyah

Once a week

Dhurma

Once a week

Hawtat Bin Tamim

Once a week

Qatif

Once a week

Eastern

Safwa

Once a week

Rastannura

Once a week

Jubail

Once a week

Khafji

Once every two weeks

Hafar Al Batin

Once every two weeks

Abqayq

Once a week

Alhasa- Al Hofuf

Once a week

Thuwal

Once a week

Western

KAUST

Once a week

Rabigh

Once a week

Yanbu

Once a week

Madeena

Once a week

Tabook

Once a week

Makkah

Once a week

Taif

Once a week

Abaha

Once every two weeks

Baha

Once every two weeks

Bisha

Once every two weeks

Khamis Mushayt

Once every two weeks

Jizan

Once every two weeks

Najran

Once every two weeks

 

Cash on Delivery

The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards. 

Click & Collect

Click & Collect is currently unavailable.